Terms & Conditions
Welcome to Trendera.pk. These Terms & Conditions govern your use of our website and your purchase of products from Trendera.pk.
By accessing or using our website, placing an order, or purchasing a product from us, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. About Trendera.pk
Trendera.pk is an online shopping store offering trending, viral, innovative, useful, and problem-solving products to customers primarily across Pakistan.
We aim to provide customers with convenient online shopping, competitive prices, and access to interesting products from different categories.
2. Use of Our Website
You agree to use Trendera.pk only for lawful purposes.
You must not:
- Use our website for fraudulent purposes
- Provide false or misleading information
- Attempt to gain unauthorized access to our website or systems
- Interfere with the operation or security of our website
- Copy or misuse our website content without permission
- Use our website in a way that could harm Trendera.pk or its customers
We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on Trendera.pk are accurate.
However:
- Product colors may appear slightly different depending on your screen.
- Product packaging may vary from images.
- Manufacturers may make changes to product design or packaging.
- Dimensions and specifications may have minor variations.
- Product availability may change without notice.
We reserve the right to correct errors, update product information, or modify product specifications where necessary.
4. Product Availability
All products are subject to availability.
A product shown on our website may become unavailable due to:
- Stock limitations
- Supplier availability
- Import or logistics issues
- Unexpected demand
- Product discontinuation
If a product becomes unavailable after you place an order, we may contact you to discuss an alternative, delay, or cancellation.
5. Prices
All product prices displayed on Trendera.pk are shown in Pakistani Rupees (PKR) unless otherwise stated.
We reserve the right to change product prices at any time without prior notice.
Price changes will not normally affect an order that has already been confirmed, except where an obvious pricing error has occurred.
6. Pricing Errors
Although we make reasonable efforts to maintain accurate pricing, occasional errors may occur.
If a product has been listed at an incorrect price due to a technical, typographical, or other error, we reserve the right to cancel the affected order.
If payment has already been made, the applicable amount will be refunded through the appropriate payment method where applicable.
7. Orders
When you place an order through Trendera.pk, you are submitting a request to purchase the selected products.
We reserve the right to:
- Accept or decline an order
- Cancel an order
- Limit quantities
- Verify customer information
- Contact customers for order confirmation
For Cash on Delivery orders, we may contact you by phone or WhatsApp before dispatch to confirm your order.
8. Cash on Delivery
Trendera.pk may offer Cash on Delivery (COD) for eligible locations in Pakistan.
Customers placing COD orders agree to:
- Provide accurate contact information
- Provide a valid delivery address
- Respond to order confirmation requests
- Accept the order when delivered
- Pay the required amount to the courier
Repeated refusal of COD orders or repeated failed deliveries may result in restrictions on future COD purchases.
9. Shipping & Delivery
We aim to deliver orders as quickly as reasonably possible.
However, delivery times are estimates and may be affected by:
- Courier delays
- Weather
- Public holidays
- Remote locations
- Incorrect addresses
- High order volumes
- Unexpected circumstances
Please refer to our Shipping Policy for detailed information about delivery.
10. Returns, Refunds & Replacements
Returns, refunds, and replacements are subject to our Return & Refund Policy.
Customers should review that policy before placing an order.
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order number and relevant photos or videos.
11. Order Cancellation
If you need to cancel an order, please contact Trendera.pk as soon as possible.
We may not be able to cancel an order once it has been dispatched.
For COD orders, refusing a parcel at delivery may be treated as a failed delivery rather than a standard cancellation.
12. Promotions & Discounts
From time to time, Trendera.pk may offer:
- Discount codes
- Flash sales
- Limited-time offers
- Free delivery promotions
- Bundle offers
- Special campaigns
Promotions may have specific terms, expiry dates, product exclusions, or minimum order requirements.
Unless specifically stated, promotions cannot be combined.
We reserve the right to modify or end a promotion at any time.
13. Intellectual Property
All content on Trendera.pk, including but not limited to:
- Logo
- Brand name
- Website design
- Product descriptions
- Graphics
- Images
- Text
- Videos
- Icons
- Marketing materials
may be owned by or licensed to Trendera.pk and may be protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, or commercially use our content without our prior written permission, except where permitted by law.
14. Third-Party Services
Trendera.pk may use third-party services to operate our business, including:
- Shopify
- Payment providers
- Courier companies
- Analytics services
- Advertising platforms
- Communication services
Third-party services may have their own terms and privacy policies.
We are not responsible for the independent policies or practices of third-party providers.
15. External Links
Our website or marketing materials may contain links to third-party websites or services.
These links may be provided for convenience.
Trendera.pk does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.
16. Limitation of Liability
To the extent permitted by applicable law, Trendera.pk will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including:
- Courier delays
- Website interruptions
- Technical problems
- Third-party service failures
- Natural disasters
- Government restrictions
- Unexpected supply or logistics issues
Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded.
17. Website Availability
We aim to keep Trendera.pk available and functioning properly, but we cannot guarantee uninterrupted access.
The website may occasionally be unavailable because of:
- Maintenance
- Updates
- Technical issues
- Hosting or platform issues
- Security measures
- Other circumstances beyond our reasonable control
18. Changes to Products & Services
We reserve the right to change, discontinue, or modify:
- Products
- Prices
- Collections
- Promotions
- Website features
- Services
- Policies
without prior notice, where permitted by applicable law.
19. Privacy
Your use of Trendera.pk is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.
Please review our Privacy Policy before using our website or placing an order.
20. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of Pakistan, subject to any mandatory rights and protections available to consumers under applicable law.
21. Changes to These Terms
We may update these Terms & Conditions from time to time.
When changes are made, we will update the “Last Updated” date at the beginning of this page.
Your continued use of Trendera.pk after changes are posted means that you acknowledge the updated Terms, to the extent permitted by applicable law.